Rerurns
Please contact info@wemustshop.com within 14 days of receiving your order where we will issue you with a returns number and returns address. The buyer is responsible for shipping their return within 7 days of receiving their returns number. Any items shipped after that will be accepted at our discretion. Please note that original shipping charges are non-refundable.
We are happy to refund any full price items which have the “Do Not Remove” tag attached.
- Clothing must be returned unworn, unwashed and in a resalable condition with original tags attached.
- Shoes must be returned unworn and in their original condition, including the box and shoe bag (if applicable).
- Swimwear and lingerie must be returned unworn, unwashed and in a resalable condition with the hygiene strip and original tags attached.
- Jewellery and accessories must be returned unworn and in the original packaging.
The buyer is responsible for the cost of shipping the items back.
Once we have received your return, it will be processed as quickly as possible.
Please allow 7 days from the date of your return being processed for the refund to credit your original method of payment.