Rerurns

Please contact info@wemustshop.com within 14 days of receiving your order where we will issue you with a returns number and returns address. The buyer is responsible for shipping their return within 7 days of receiving their returns number. Any items shipped after that will be accepted at our discretion. Please note that original shipping charges are non-refundable. 

We are happy to refund any full price items which have the “Do Not Remove” tag attached.

  • Clothing must be returned unworn, unwashed and in a resalable condition with original tags attached.
  • Shoes must be returned unworn and in their original condition, including the box and shoe bag (if applicable).
  • Swimwear and lingerie must be returned unworn, unwashed and in a resalable condition with the hygiene strip and original tags attached.
  • Jewellery and accessories must be returned unworn and in the original packaging.
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The buyer is responsible for the cost of shipping the items back.
Once we have received your return, it will be processed as quickly as possible. 
Please allow 7 days from the date of your return being processed for the refund to credit your original method of payment.
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