Please contact firstname.lastname@example.org within 14 days of receiving your order where we will issue you with a returns number and returns address. The buyer is responsible for shipping their return within 7 days of receiving their returns number. Any items shipped after that will be accepted at our discretion. Please note that original shipping charges are non-refundable.
We are happy to refund any full price items which have the “Do Not Remove” tag attached.
- Clothing must be returned unworn, unwashed and in a resalable condition with original tags attached.
- Shoes must be returned unworn and in their original condition, including the box and shoe bag (if applicable).
- Swimwear and lingerie must be returned unworn, unwashed and in a resalable condition with the hygiene strip and original tags attached.
- Jewellery and accessories must be returned unworn and in the original packaging.